Apparently building a company and a killer application does not happen overnight. We started this company one thousand four hundred and forty eight days ago with a product that we thought was pretty good. It covered 80% of our needs and we could always customize the last 20% to make it just right. Little did we know at that time that the 20% is the part that can take months and countless mock-ups to create. Over time, we got better because we defined our process.
When we take on a new project we go through many steps:
Although all 6 steps are extremely important, the one we spend the most time on is Fact Finding. We want to know why you do what you do, how you do it, how long you've been doing it, why you are better, why you are worse, what you can systematize, who your competitors are, what are they doing, where your bottle-necks are, where you shine, etc.
By asking all of these questions up front, we go into the development process with both eyes open. You have taught us what you can about your company and we take that information and pair it with what we know about the web-world and most of the time, we come up with a fantastic solution.
Since we have built so many websites (over 6000 and counting), there is a good chance we have built a site in your industry before.